Shipping & Returns
✨ Processing: Please allow up to 5 working days (not including weekend or UK bank holidays) for your product to be dispatched.
✨ For UK Orders: (not including channel Island and North Ireland) We aim for 3-5 working days. Free Shipping.
✨ For EU Orders: We aim for 7 - 14 working days. Chargeable service
✨ For Worldwide: We aim for 7 - 14 working days. Chargeable service
Return & Refunds
If you have a change of mind, please let us know Hello@Rutseonline.com. We are happy to consider a refund if the product is unused and untouched. I am also happy to investigate if you are having any problems with any of the products I have created for you.
You have up to 14 days to let me know if you have any issues, and you can contact me at Hello@Rutseonline.com.
From there I can investigate and look into processing your refund, using the payment method you used to purchase our products.
After 14 days we will not be accepting any returns or refunds.